bub88's Privacy Policy
How your personal information is collected, used, and kept secure — bub88 always operates with transparency.
What This Policy Is and Why It Exists
This Privacy Policy ("Policy") applies to all individuals ("you" or "user") who use the services provided through the bub88 platform. bub88 is a trusted online betting and casino platform in Bangladesh, and we place the highest importance on protecting your personal information.
This Policy describes in detail what information bub88 collects, why it is collected, how that information is used, who it may be shared with, and what rights you have over your information. By continuing to use our services, you agree to the terms of this Policy.
This Policy may be updated at any time. For significant changes, we will notify you through the platform. The latest version will always be available on this page.
Data Protection
Your information is kept fully secure through SSL encryption and advanced security technology.
Transparency
Where your information goes and why it is used — we make everything clear.
Your Rights
You have the full right to request to view, correct, or delete your information.
What Information We Collect
2.1 Information You Provide Directly
When you create an account on bub88, update your profile, or contact us, you may provide the following information:
- Full name and date of birth
- Mobile number and email address
- Payment method details (bKash, Nagad, or Rocket account details)
- Documents required for identity verification
- Content of communications via live chat or email
2.2 Automatically Collected Information
When you use the bub88 platform, certain information is automatically collected through technical means:
- IP address and device type
- Browser type and version
- Time and duration of visits to the platform
- Information about which pages you visited
- Information collected through cookies and similar tracking technologies
2.3 Transaction Information
Details of every deposit, withdrawal, bet, and reward transaction are stored in our system. This information is essential for financial security and fraud prevention.
How Information Is Used
bub88 uses collected information only for legitimate and necessary purposes. Those purposes are clearly described below:
3.1 Service Delivery and Operations
- To create and manage your account
- To process deposits and withdrawals (via bKash, Nagad, Rocket)
- To track your bets, game history, and rewards
- To provide bonuses and promotional benefits
- To provide VIP membership and cashback benefits
3.2 Security and Compliance
- To verify identity and confirm age (for users aged 21 and above only)
- To detect and prevent fraud and suspicious activity
- To implement responsible gaming guidelines
- To meet legal and regulatory obligations
3.3 Communication and Support
- To provide support via 24/7 live chat
- To send important account-related notifications
- To inform you about service changes or policy updates
3.4 Platform Improvement
- To analyze user experience and improve the platform
- To plan new features and services
- To resolve technical issues
bub88 never sells your information to third-party advertisers. Your information is used only for the purposes described here.
Who Information Is Shared With
bub88 may share your information only under strictly limited circumstances and only with the following parties:
4.1 Payment Processors
Necessary information is shared with mobile financial service providers such as bKash, Nagad, and Rocket to complete your financial transactions. This information is used solely for transaction verification.
4.2 Technology and Service Partners
We work with trusted technology partners to operate the platform. They process information only according to our instructions and may not use it for any other purpose.
4.3 Legal Obligations
We may be required to disclose information to comply with court orders, lawful requests from government authorities, or applicable law. Even in such cases, we will provide only the minimum information necessary.
4.4 Business Transfers
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such situations, we will notify you in advance and give you the option not to accept the new policy.
Cookies and Tracking Technologies
The bub88 platform uses cookies and similar technologies to operate properly and improve the user experience.
5.1 Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, perform security verification, and remember your preferences. These cookies cannot be disabled.
5.2 Functionality Cookies
These cookies are used to remember your language preferences, platform settings, and previous usage experience. They make your experience more personalized and convenient.
5.3 Analytics Cookies
These cookies are used to understand which parts of the platform are used most and where there is room for improvement. This information is analyzed in a completely non-personal manner.
Many cookies can be controlled or deleted through your browser settings. However, disabling essential cookies may mean that some features of the platform are no longer available to you.
Data Security and Storage
bub88 uses industry-leading technology and processes to protect your information.
6.1 Technical Safeguards
- All data is secured through SSL (Secure Sockets Layer) encryption
- Sensitive information is stored in encrypted format
- Regular security audits and vulnerability assessments are conducted
- Advanced firewalls and access controls to prevent unauthorized access
6.2 Organizational Safeguards
- Only authorized staff can access user information
- Regular staff training on data protection is conducted
- A rapid response plan is in place in the event of a data breach
6.3 Data Retention Period
We retain your information only for as long as necessary to provide services and meet legal obligations. Even after an account is closed, certain information may be retained for a specified period to fulfill legal requirements.
Your Data Rights
You have the following rights over your account and personal information on bub88:
Right to Access
You may request at any time to know what information we hold about you.
Right to Correction
You have the right to request a correction if there is any error in your personal information.
Right to Deletion
In certain circumstances you may request that your information be deleted, though limitations may apply where legal obligations exist.
Right to Object to Processing
You may object to your information being used for marketing communications or other specific purposes.
To exercise the above rights or for any questions, contact our support team via live chat or email ([email protected]). We will process your request as quickly as possible.
Protecting Minors' Information
bub88 is an adults-only platform — services are provided only to those aged 21 and above. We do not knowingly collect or store information from any person under the age of 21.
We apply age verification methods during the registration process. If we become aware that information from a minor has been collected by mistake, we will immediately close that account and delete all related information.
If, as a parent or legal guardian, you believe that your minor child has provided information on our platform, please contact [email protected] immediately.
International Transfer of Data
bub88 may store and process data on servers outside Bangladesh. In such cases, we ensure that appropriate data protection measures are in place.
For international data transfers, we apply contractual safeguards, data processing agreements, and other necessary protective measures. These transfers are conducted while maintaining the security of your information.
Policy Changes and Updates
bub88 reserves the right to change this Privacy Policy from time to time. The Policy may be updated in line with changes to our services or legal requirements.
For significant changes, we will notify you in the following ways:
- By displaying a notice on the platform
- By sending a message to your registered email
- By obtaining your consent to the changes at the time of login
If you continue using bub88 after the updated policy takes effect, you will be considered to have consented to the updated policy. If you do not agree to the revised terms, you may stop using the service.
Get in Touch with Us
If you have any questions or concerns about this privacy policy, or wish to exercise your information rights, please contact the bub88 support team:
Live Chat
24/7 direct support — available in Bengali and English
Response Time
Our team will process your request as quickly as possible.
Protecting your information is our highest priority. bub88 is committed to always operating as a safe, transparent, and trustworthy platform.